Resident Services & Appliance Maintenance Coordinator (Live-On-Site, Part-Time)

Location: San Francisco, CA

Compensation: $29.00-$30.00 per hour

Schedule: Part-Time | 40-60 Hours Per Month

Housing Requirement: Due to California resident manager regulations and the operational needs of the property, the selected candidate must reside on-site and maintain residency throughout employment.

Join a Community Where Your Presence Makes a Difference

We are seeking a friendly, dependable, and service-oriented Resident Services & Appliance Maintenance Coordinator to support a well-maintained apartment community of fewer than 50 units in San Francisco.

This unique opportunity is ideal for someone who enjoys building relationships with residents, coordinating vendors, resolving maintenance concerns, and serving as the trusted on-site representative for the community. The ideal candidate combines excellent customer service skills with hands-on maintenance experience, particularly in appliance troubleshooting and repair.

As the on-site presence for the community, you'll play a critical role in ensuring residents receive responsive service while helping maintain a welcoming, safe, and professionally managed living environment.

What You'll Do

Resident Relations & Customer Service

• Serve as the primary on-site point of contact for residents.
• Build positive and professional relationships with residents while delivering exceptional customer service.
• Respond promptly to resident questions, concerns, and maintenance requests.
• Assist with resident communications, property notices, and community updates.
• Help foster a welcoming, responsive, and resident-focused living experience.

Appliance Maintenance & Troubleshooting

• Diagnose and perform basic repairs on residential appliances, including:
  • Refrigerators
  • Dishwashers
  • Ovens and ranges
  • Microwaves
  • Garbage disposals
  • Washers and dryers
• Identify issues requiring specialized repair and coordinate outside vendors when necessary.
• Follow through on service requests to ensure timely resolution and resident satisfaction.
• Inspect appliances during move-ins, move-outs, and unit turnovers.

Property Maintenance & Inspections

• Perform light maintenance and handyman duties, including basic plumbing, electrical repairs, painting, fixture replacement, and general upkeep.
• Conduct routine inspections of the property and identify maintenance or safety concerns.
• Help maintain the appearance, cleanliness, and functionality of common areas and building systems.
• Assist with preventative maintenance initiatives and property improvement projects.

Vendor Coordination & Oversight

• Schedule and coordinate service providers, contractors, and maintenance vendors.
• Provide access to vendors and monitor the completion of contracted work.
• Communicate effectively with residents, ownership, and vendors regarding repair timelines and project updates.
• Assist with obtaining estimates and prioritizing maintenance needs.

Unit Turnovers & Move-In Support

• Conduct move-in and move-out inspections.
• Coordinate apartment readiness between residents.
• Assist with punch-list items, minor repairs, cleaning coordination, and appliance testing.
• Ensure vacant apartments are ready for occupancy and meet community standards.

Administrative Support

• Maintain records related to maintenance requests, appliance repairs, and vendor activity.
• Provide updates regarding property conditions and operational needs.
• Support basic reporting and documentation requirements.
• Assist with posting notices and resident communications as needed.

Emergency Response

• Serve as the on-site resource for property emergencies.
• Coordinate emergency vendor response when required.
• Communicate promptly with ownership regarding urgent maintenance or resident concerns.
• Help ensure resident safety and operational continuity during unexpected incidents.

What We're Looking For

Required Qualifications

• Must reside on-site and maintain residency as a condition of employment.
• Proven customer service, resident relations, or tenant-facing experience.
• Experience with appliance troubleshooting, repair, or maintenance.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently and manage competing priorities.
• Professional, dependable, and responsive approach to resident needs.

Preferred Experience

• Resident Manager, Building Superintendent, Maintenance Technician, Facilities Coordinator, or Apartment Maintenance experience.
• Appliance repair or service technician experience.
• Experience coordinating contractors, vendors, and service providers.
• Knowledge of basic plumbing, electrical, carpentry, painting, and general maintenance practices.
• Multifamily housing, facilities management, hospitality, or property operations experience.
• Bilingual candidates are encouraged to apply.

Ideal Candidate Profile

We're looking for someone who genuinely enjoys helping residents while also having the technical ability to diagnose issues, coordinate repairs, and keep a small apartment community operating smoothly. The ideal candidate is equally comfortable speaking with residents, scheduling vendors, resolving maintenance concerns, and performing hands-on appliance and building maintenance tasks.

Why This Opportunity Stands Out

• Live and work within a professionally managed San Francisco apartment community
• Flexible part-time schedule averaging only 40-60 hours per month
• Competitive compensation of $29.00-$30.00 per hour
• Ideal for experienced Resident Managers, Building Superintendents, Maintenance Professionals, Appliance Repair Technicians, or retirees seeking supplemental income
• Opportunity to build meaningful relationships with residents and make a visible impact every day
• Varied responsibilities combining customer service, appliance repair, vendor management, property operations, and maintenance

If you're a customer-focused maintenance professional who enjoys solving problems, building resident relationships, and taking pride in a well-run community, we'd love to hear from you. Join a small apartment community where your presence, expertise, and commitment to service will make a difference every day.

#ZDH

BG Staffing is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. BG Staffing uses artificial intelligence (AI) and other automated decision-support tools to assist in the recruiting and hiring process. See https://www.bgsf.com/ai-notice for more details.